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### Installing Songworks

Songworks is now sold at the Windows Store and the Apple Mac Store. If you are buying the program the stores installation will be automatic, and the stores will offer you updates when available. Songworks itself has a check-for-updates button on the start screen that you can use to see if an update is available.

If you have installed Songworks 4 as a free upgrade from version 3, you'll be able to update the program by using the Updates link at www.ars-nova.com. That will give you a download link at Ars Nova. In all cases the updates do not affect your personal data or any files you've saved - those are kept separate from the program itself.

The update link for Windows takes you to the Windows Store, which will install the program as needed. The update link for the Mac version downloads the program to your Downloads folder, from which you can drag it to your Applications folder for easy access. That download is a secure file notarized by Apple, so in both cases your install process is safe.

### Signing in

When you first start Songworks from one of the stores, you're asked for your first and last names - this is to identify you as the permanent owner of this copy and it provides a way to look you up if you have any questions about your registration, so it would be best to use your real name. No other numbers are needed; Songworks will assign you a serial number automatically.

If you're installing as a free upgrade from version 3 you're also asked for your old serial number. If you can't find that use the feedback form at www.ars-nova.com and we can look you up.

### Getting help

Should you have any questions about Songworks you can email to

help@ars-nova.com

(Don't forget the hyphen between "ars" and "nova"). If you don't get a reply within 24 hours be sure to check your email return address - sometimes we get messages from people whose return addresses are wrong and we can't send a reply.

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